FAQ

Please follow this link for damage/return procedures.

All damages must be reported within 7 days of receipt.

If you don’t have Photoshop, you can edit your logo here by clicking the link:  img.businesshaps.com:8081

You must upload your modified logo onto your product before completing your order

If you have Photoshop, please see our step by step instructions here

You have 2 hours from the time you order to cancel your order.

Please click here for instructions.

A G-board is a colorful, custom-designed, dry-erase clipboard primarily for coaches, gifts & sports enthusiasts.

G-board respects customer privacy issues and will never sell or share your information, billing information, or product information with any third party without consent. G-board and its billing partners will only use the most current encryption technology when transmitting payment information in order to provide the maximum protection available.

G-board is not responsible for colors, fonts, text, or misspellings. We do provide a 100 percent guarantee for manufacturing defects. If you are unhappy with your G-board due to any manufacturing defects please call 1-510-957-TEAM (8326) within 14 days of receiving your shipment and you will receive a replacement board.

All disputes past 14 days are subject to inspection via emailed photo. If replaced, shipping costs will defer to customer.

After you have customized and ordered your G-board, it typically ships within 2-3 business days from the date of order. Your three options for shipping are Ground, 2 Day and Overnight. All shipments originate from California.

G-board now allows you to customize using any color.  Below is a list of commonly used sports colors.  You can copy and paste the hex values into the color picker when you are designing your product.

Currently, G-boards can only be printed on 1 side.

Absolutley. In fact, with the pen that G-board ships with, your markings often appear more vivid than a regular white board. Our boards work with any color pen and will not stain like tradional white boards. We also give you the option to choose a white background on all our boards.

G-board [“Company”] respects intellectual property rights and we prohibit users from uploading or otherwise transmitting on the Company website any materials that violate another party’s intellectual property rights. You (“User”) are solely responsible for the photos, logos, artwork, images and any other content that you upload onto the Company website. User may not upload content that User did not legally create or that User does not have permission to post. User understands and agrees that the Company will not review or approve uploaded content, and that receipt of this content and use of it for the purpose of making a G-board product for User does not make G-board liable for any intellectual property infringement attributable to User in the uploaded content. User understands and agrees that it will indemnify Company for any legal liability, including damages, legal fees and penalties, arising from any violation of another party’s intellectual property rights in User’s uploaded content. Company does not assert any ownership over User’s uploaded content. User retains full ownership of all of User’s uploaded content and any intellectual property rights associated with User’s uploaded content in the final G-board product. G-board retains full ownership over intellectual property owned by G-board such as photos, logos, artwork, images and other content created by G-board independent of User’s content and which is applied to a final G-board product purchased by User. No new intellectual property rights accrue in the final G-board product delivered to User.

Yes. Files currently accepted are JPG and PDF (for transparency). For help and instructions on how to make your file transparent (take the white out of the back groud), please visit the Design Help section of our Help Center.

G-boards can be customized with your choice of colors, fonts, surface appearance, text [e.g. team name, coach name, year, date of memorable game, etc.]…even upload your logo!  Currently, there are multiple sports templates available. We are continuously adding new sports and layout options for the G-board. Email contact@mygboard.com with your suggestions.